ek rummy
ek rummy
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This app is available for your device
ek rummy
This app is available for your device
Contact
+91 2527376738
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the ek rummy?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your mobile, which will securely authenticate your login. This convenient method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the send OTP button to be clickable. If you don't receive an OTP after the allotted time, you can use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help complete the account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the store. This should allow you to log in and play the updated app without any problems. Once updated, you can enjoy the new features and gameplay.
Q1: What is the minimum withdrawal amount in the ek rummy?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed on earnings from gaming activities, not on bonus amounts. This means users can cash out their winnings, but not the bonus money they've collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app, including saving your Aadhar card, UPI, and bank account information. This will ensure a seamless and secure onboarding process. By doing so, you'll be able to access all the necessary features and services within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, taking around 30 minutes to 3 hours to complete. However, in some cases, payment processing may be delayed, potentially causing a wait of up to 24 hours. This delay can vary depending on the specific situation.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. This means you can use the bonus earnings to play games, but you can withdraw the winnings you earn from playing with the bonus. The bonus amount itself cannot be withdrawn, only the profits made from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you experience any further issues, you can contact their care centre for assistance.
Our dedicated customer support team is available 24 hours a day, 7 days a week, ready to assist you with any questions or concerns you may have, ensuring a smooth and enjoyable gaming experience. Whether you're a seasoned player or just starting out, our team is committed to providing you with unparalleled support to help you navigate any issues that may arise. Join ek rummy today and discover why we're the ultimate destination for online gaming excitement, rewards, and exceptional service. Our team is passionate about delivering a top-notch experience that exceeds your expectations, so you can focus on what matters most - having fun and enjoying your favorite games.
At ek rummy, we take the security of your personal and financial information extremely seriously. Our cutting-edge security measures are designed to provide you with a safe and secure online experience at all times. This means you can rest assured that your sensitive information is protected from unauthorized access, ensuring your peace of mind as you enjoy your gaming journey. But security is just the beginning. We also pride ourselves on our dedicated customer support team, available 24 hours a day, 7 days a week. Whether you have a question, concern, or simply need assistance with your account, our team is here to help. This means you can focus on what matters most - the thrill and excitement of your gaming experience. Join ek rummy today and discover a world where the excitement never ends. Our platform is designed to provide you with a seamless and enjoyable experience, from the moment you log in to the moment you log out. With our state-of-the-art security and dedicated support team, you can trust that you're in good hands. So why wait? Join the fun today and start exploring a world of endless possibilities!